Big Bird Soars to Social Media Victory

Big Bird
Big Bird (Photo credit: LR_PTY)

While we wait for the final vote count, a clear early winner of the 2012 campaign season is Big Bird. When Republican candidate Mitt Romney promised to “fire” the friendly Muppet by cutting off funding to PBS, Twitter exploded with messages of support for the bird. It was a communications crisis – and opportunity – for Sesame Workshop, who played it perfectly and in character with an initial response the following day.

Big Bird: My bed time is usually 7:45, but I was really tired yesterday and fell asleep at 7! Did I miss anything last night?

Sesame Workshops subsequent responses make n excellent case study for successful  “newsjacking.” Blogger Christina Sirabian extracts three lessons for social media marketers.